Terms and Conditions

Definitions

“Company” means TIMECRUTCH LLC d/b/a PEAK Wraps & Graphics, its employees, contractors, and agents.
“Client” means the person or entity requesting services.
“Vehicle” means the car, truck, van, trailer, or other object receiving Graphics.
“Graphics” means any vinyl wrap, partial wrap, decal, lettering, wall graphic, window graphic, floor graphic, architectural panel graphic, or similar application installed on a Vehicle or other substrate. References to “wrap” in this Agreement include Graphics unless otherwise specified.
“Artwork” or “Design” means any graphics, text, logos, or images used in connection with the Graphics.
“Materials” means vinyl, laminates, adhesives, and related supplies.
“Deposit” means the initial payment required to begin work.
“Proof” means the mock-up or digital rendering provided for Client approval.
“Completion” means when the Vehicle or Surface Graphic is ready for pickup or inspection, regardless of whether the Client retrieves it on time.

Estimates, Quotes & Acceptance

All quotations are valid for 30 days unless otherwise stated. Quotes are based on the information provided by the Client. Misrepresentation of vehicle condition, make, model, or size may result in price adjustment. The minimum order for jobs involving both printing and installation is $350. For print-only jobs, the minimum order is $150. Shipping and delivery costs are excluded unless specifically listed in writing. Company reserves the right to adjust prices due to increases in material costs between quote and completion. Written acceptance, email confirmation, or digital acceptance by clicking “Accept” (or similar) on an electronic estimate link provided by the Company shall constitute Client’s authorization to proceed under these Terms & Conditions.

Deposit & Payment Terms

A non-refundable deposit equal to fifty percent (50%) of the total project cost is required before the Company will begin any work, including but not limited to design, printing, production, or installation, unless otherwise expressly stated in writing by the Company. Deposits are forfeited once Materials are ordered or work begins. The remaining balance must be paid in full before Vehicle release. All invoices are due upon receipt unless otherwise stated in writing. Any balance unpaid after thirty (30) days from the invoice date will incur a late fee equal to ten percent (10%) of the total outstanding balance. Client is responsible for all collection costs, including attorney’s fees, court costs, and any additional expenses incurred in recovering overdue amounts. Bounced checks or payment failures will result in a $35 fee plus any collection or legal fees incurred. The Company may remove the wrap or withhold the Vehicle until payment is received.

Design, Proofing & Revisions

Client must review and approve all Proofs in writing, which may include approval provided by email or text message. Approval confirms responsibility for spelling, grammar, layout, logos, images, and colors. The Company is not liable for errors in approved Proofs. Colors are produced in CMYK process; exact Pantone or screen match cannot be guaranteed. Printed samples are available for an additional fee. Any changes requested by the Client after Proof approval may result in additional costs, which shall be the responsibility of the Client, and may also cause project delays.

Intellectual Property & Client Artwork

All original Designs created by Company remain property of the Company until paid in full. If the project includes a custom logo or custom illustration, ownership of copyright will remain with the Company unless the Client purchases a separate copyright transfer agreement for an additional fee. For general wrap artwork (that does not include a custom logo or illustration), the Client may receive one set of artwork source files upon full payment of the project. If the Client requests additional source files beyond the initial set, additional fees may apply. The Client warrants that they have rights to use any Artwork they supply and agrees to indemnify and hold the Company harmless against claims of IP infringement. The Company is not liable for poor-quality logos, pixelation, or errors in client-supplied files. Additional fees apply for file corrections.

Vehicle Condition & Preparation

Vehicles must be delivered clean, free of wax, polish, grease, and debris. The Company may charge cleaning fees at seventy-five dollars ($75) per hour if additional prep is required. All valuables must be removed; the Company is not responsible for theft or loss. Accessories, trim, or aftermarket parts may require removal at additional cost. Old, brittle, or aftermarket parts may break during removal or installation, and the Company is not liable for such breakage. Wrap warranties do not cover Vehicles with damaged paint, aftermarket paint, or rust.

For Surface Graphics (including wall, window, glass, floor, or architectural panel graphics), the Client must ensure that all substrates are clean, dry, smooth, and free of dust, grease, wax, loose paint, or other contaminants prior to installation. Newly painted walls must cure for at least twenty-one (21) to thirty (30) days, or longer if required by the paint manufacturer. The Company reserves the right to inspect and test substrates prior to installation and may refuse installation or require additional preparation at the Client’s expense if the surface is deemed unsuitable.

Wrap Application Limits

Seams, overlaps, relief cuts, and small exposed areas of paint are normal and not considered defects. Extreme curves, edges, and recesses may result in stretch marks, lifting, or minor imperfections.

Scheduling, Installation & Delays

Installation will not be scheduled until the Client has provided written approval of the Proof, which may include approval via email or text message. Once scheduled, installation work will only begin after the required Deposit has been received by the Company, unless otherwise stated in writing. The Company reserves the right to reschedule due to weather, supply shortages, or emergencies without penalty. Client delays in delivering the Vehicle may result in rescheduling and additional charges.

Warranties & Limitations

The vinyl and related materials used by the Company may carry a manufacturer’s warranty (such as those provided by 3M, Avery Dennison, or other suppliers). Where such a warranty applies, it will be passed through directly to the Client, subject to the terms, conditions, limitations, and exclusions imposed by the manufacturer. Manufacturer warranties typically cover defects in the material itself, such as fading or adhesive failure, but do not cover issues caused by improper care, accidents, environmental exposure, unsuitable substrates, or installation-related issues. The Company makes no independent warranty on materials and shall not be responsible for enforcing or extending a manufacturer’s warranty beyond what the manufacturer offers. Clients are responsible for submitting claims directly to the manufacturer, though the Company may provide reasonable assistance in the process at its discretion.

Workmanship Warranty – Vehicle Graphics: The Company provides a twelve (12) month workmanship warranty covering installation-related defects, including lifting, peeling, or bubbling, when the Vehicle is used and maintained under normal conditions. This warranty covers only installation-related defects. It does not cover damage caused by accidents, collisions, improper care or maintenance, high-pressure washing, abrasive cleaning, chemical exposure, neglect, or environmental factors such as sun, salt, road debris, tree sap, bird droppings, or other natural elements. This warranty is void if the wrap or decal is altered, tampered with, or removed by anyone other than the Company.

Workmanship Warranty – Surface Graphics: For wall, window, glass, floor, or architectural graphics, warranty is limited to adhesion and print quality on suitable, properly prepared surfaces for a period of six (6) to twelve (12) months, as determined by the Company. No warranty applies to graphics installed on unsuitable or non-recommended substrates, including but not limited to textured or porous surfaces (such as brick, stucco, cinderblock, unsealed wood), low-VOC or zero-VOC paints, surfaces coated with silicone, stain-resistant, or anti-graffiti finishes, or newly painted surfaces that have not fully cured or are still outgassing. Warranty does not cover issues caused by moisture, leaks, condensation, temperature extremes, cleaning chemicals, abrasion, or other environmental conditions.

Warranty Inspection & Claims: For Vehicle Graphics, the Client is required to return the Vehicle for a post-installation inspection within thirty (30) to sixty (60) days of installation so the Company may check for early lifting or other installation-related issues and schedule any necessary adjustments. For Surface Graphics, the Client must notify the Company within a thirty (30) to sixty (60) day period of any lifting or other installation-related issues so the Company can schedule a time to fix. In both cases, warranty claims must be reported promptly within the applicable warranty period. If the Client fails to return the Vehicle or fails to report lifting or installation-issues for Surface Graphics within the applicable time frame, the warranty shall be deemed fulfilled and no further warranty-related repairs will be provided at no cost.

Cancellations, Postponements & Refunds

All cancellations or changes must be in writing. Cancellations or reschedules made within forty-eight (48) hours of the scheduled appointment may, at the Company’s sole discretion, incur a cancellation fee of up to $250. Once any production work has started — including but not limited to graphic design, artwork preparation, printing, or installation — orders cannot be cancelled under any circumstances. All Deposits paid are non-refundable, and all amounts due shall remain payable.

Liability & Risk Allocation

While the Vehicle is in the Company’s possession, the Client acknowledges and agrees that they assume all risk of loss or damage to the Vehicle and any personal property or contents left inside it. The Company shall not be liable for paint or clear coat damage on aged, rusted, or aftermarket finishes; theft, fire, accidents, natural disasters, or other events beyond the Company’s reasonable control; third-party or subcontractor work; or client-supplied materials. These limitations apply except in cases of the Company’s gross negligence or willful misconduct. The Client agrees to indemnify the Company from claims arising from Client content, logos, or Designs. The Company’s liability is capped at fees paid for the specific job.

Maintenance & Care

Vehicle Graphics: The Vehicle should not be washed for at least two (2) weeks after installation. Hand washing only with mild soap and water is permitted. Pressure washers, automated car washes, wax, polish, or clay bars are prohibited. Environmental contaminants such as bird droppings, sap, or fuel spills must be cleaned immediately with a soft cloth and mild detergent. The Client should avoid prolonged UV or sun exposure where possible. The warranty is void if improper care is documented.

Surface Graphics: Wall, window, glass, floor, or architectural graphics must be cleaned only with a soft, damp cloth and mild detergent. Solvents, abrasive pads, and high-pressure water are prohibited. Floor graphics are intended only for light to moderate foot traffic and must not be exposed to wet mopping, harsh chemicals, or heavy machinery. Slip resistance is not guaranteed where the surface is wet, contaminated, or improperly maintained. The warranty is void if improper care is documented.

Removal Policy

Wrap removal is billed as a separate service at an hourly rate of $125 per hour, which includes two team members. Because the time required for removal can vary, the Client will be invoiced for an estimated number of hours based on the Company’s initial assessment. The actual time required depends on factors such as the type and quality of vinyl material originally used, the length of time the wrap has been on the Vehicle, the amount of sun/UV exposure, and the quality of the prior installation. If removal requires more time than estimated, the Company will notify the Client within the first couple of hours of work, provide evidence such as photos or videos explaining the cause of delay, and request authorization before proceeding with additional time. If the Client chooses not to proceed, the Vehicle will be returned in its current condition and the Client will be billed only for the hours worked. The Company makes no warranty against paint damage during wrap removal, especially on non-OEM paint, aftermarket finishes, rusted areas, or wraps left on beyond the recommended lifespan. In some cases, the Company may recommend referral to a body shop if removal presents a significant risk of damage.

Storage, Late Pickup & Lien

The Client must pick up the Vehicle within twenty-four (24) hours after being notified by the Company that the Vehicle is ready for release. Failure to pick up the Vehicle within this timeframe will result in storage fees of $75 per day, per Vehicle, until the Vehicle is retrieved. All storage fees must be paid in full before the Vehicle will be released. The Company reserves the right to withhold release of the Client’s Vehicle until all outstanding amounts, including service charges and storage fees, have been paid in full. This contractual right of retention does not create a statutory lien under Nevada law, but serves as a condition of service agreed to by the Client.

Marketing Use

Unless the Client opts out in writing, the Company may photograph and display the completed wrap in its portfolio and marketing.

Right to Refuse Service

The Company reserves the right to refuse service to any Client or project at its sole discretion.

Force Majeure

Neither party shall be held liable for delays or non-performance caused by events beyond reasonable control, including natural disasters, strikes, pandemics, or similar events.

Governing Law & Disputes

This Agreement shall be governed by and construed in accordance with the laws of the State of Nevada, without regard to its conflict of laws principles. Any disputes arising under or relating to this Agreement shall first be submitted to mediation in Clark County, Nevada. If mediation is unsuccessful, such disputes shall be brought exclusively in the state or federal courts located in Clark County, Nevada, and the parties consent to the jurisdiction and venue of such courts.

Miscellaneous

This Agreement is the entire agreement and supersedes prior communications. Amendments must be in writing and signed by both parties. If any provision is found unenforceable, the remainder shall remain valid.